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Meeting 1: Background

The Stakeholder Reference Group (SRG) for the Moving Forward Together (MFT) Programme met for the first time on the 6th of December. The meeting seen a range of people representing patients, service user and carers hear about how the Health Board will work with the Health and Social Care Partnerships to develop a strategy to transform the delivery of services. The Chair, Dr Ian Ritchie, Non-Executive Member of the NHS Greater Glasgow and Clyde (NHSGGC) Board and a retired orthopaedic surgeon, welcomed everyone and described how the people around the table need to contribute as their input will help shape the wider engagement and conversations we have with people across Greater Glasgow and Clyde.

Dr David Stewart, the Board’s Deputy Medical Director, lead clinician on the MFT Programme and a practising consultant geriatrician said that this was the first time a whole system approach was being taken. This Programme would look beyond clinical services and recommend changes across healthcare and social care with services being delivered in people’s homes, their communities and in hospitals. It would involve those delivering services and those using them to think differently and relied on extensive engagement with people as feedback would play a key role in shaping the strategy.

Barry Sillers, Head of Planning for Transformational Change, described how the foundation for the strategy would be based in providing high quality, safe, effective and person centred health and social care. He said that the strategy will aim to describe what services might look like for the local population and that this would be anchored to national policy and driven by the multidisciplinary teams who deliver services using local knowledge and evidence gathered from across the globe. He stated that we will continue to provide the same level of high quality specialist care that we currently provide and that most change will be in services to ensure people can live at home either independently or with support.

Following the presentations, the patient, service user and carer representatives posed questions and led discussion on a range of topics. They wanted to ensure that engagement would be as wide-spread as possible, fit for purpose and that relevant feedback from patients, services and users would be heard throughout and backed up with more focussed input when required. They asked if there was enough money to deliver the changes required and challenged that resources should be used effectively and holistically with people at the heart transformation to ensure it is person centred.

The Group agreed that communication, empowerment and self management were key areas to be looked at and were interested in how technology might be better used to provide a more seamless journey through and across services. They discussed the need to change culture and people’s expectations of care and how, when and where they access them. They also spoke about the need for not just better management of ill health, but promoting good health and as well as focussing on clinical care there was recognition of the other factors that contribute to overall health and wellbeing.

The presentations and a more detailed commentary of the meeting can be accessed in the commentaries section.